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Livewell Animal Hospital of RiNo

Updated 2026-07-05 · 1,188 reviewed · 179 listed · Scored from 168 Google reviews · How we rank ›

4.9(168) 88 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary DentistryVeterinary SurgeryHolistic & Alternative MedicineEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
Livewell Animal Hospital of RiNo
Services
General Veterinary Care, Veterinary Dentistry, Veterinary Surgery
Reviews
168

What recent reviews say

Livewell has built a loyal following for surgical excellence and transparent care. Most visitors praise same-day appointments, vet knowledge, and a staff that genuinely enjoys animals. Two complaints about front desk rudeness and one serious dispute over eyelid diagnosis (where the owner felt steered away from surgery, only for the dog to later suffer corneal damage) stand out against the overwhelming five-star majority.

The vets named most-Dr. Kramer and Dr. Hoppe-earn consistent trust for patience and bedside manner. Pricing is called fair and straightforward in most reviews. Early visits suggest the 2024-opened clinic is still establishing consistency, especially with front-desk interactions.

Praised for
  • knowledgeable vets
  • genuine animal care
  • clear communication
  • no wait times
  • skilled surgical care
Watch-outs
  • dismissive front desk staff
  • poor diagnostic judgment on eyelid issue
  • upselling/profit-focused billing
compassionate-staffgentle-with-animalsknowledgeable-vetsclear-communicationclean-facilitypunctualcaring-bedside-mannerthorough-examsunresponsive-staff
Best for: Pet owners seeking same-day surgical consultations and post-op care calls from the veterinarian
Think twice if: Receptionist interactions have been reported as rude or dismissive; ask for a second opinion on any eyelid or eye-related diagnoses given initial avoidance advice

Strengths

  • Same-day appointments available
  • Dr. Kramer and Dr. Hoppe named as highly trusted vets
  • Post-surgical follow-up calls from the vet
  • Fair pricing model

Worth knowing

  • Dr. Kramer and Dr. Hoppe named as attending vets
  • Vet techs Camryn and Olga praised by name
  • Receptionist Isabel/Isabella noted for reported rudeness in two separate reviews
  • Performed TPLO (tibial plateau leveling osteotomy) surgeries
  • Dr. Kramer calls owners post-surgery for updates
  • Same-day appointment availability within one hour noted

What reviews say by service

Veterinary Surgery
TPLO surgeries and spay procedures handled with documented post-op follow-up; one complaint about initial eyelid growth management before referral elsewhere
General Veterinary Care
Praised for thorough exams and understanding of pet history; one notable dispute over conservative eyelid diagnosis later found to be damaging

How it compares

  • Rated 4.9 against a 4.6 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 91
Review volume 97
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
162
4
0
3
0
2
2
1
4

Common questions

Can I get a same-day appointment?
Yes. One reviewer was scheduled within an hour of calling; another walked in without a wait.
Will the vet call me after my dog's surgery?
Yes. Dr. Kramer has called multiple owners post-operatively to provide updates and reassurance.
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Last updated 2026-07-05