Can I get a same-day appointment for urgent problems?

Yes. Reviewers report the clinic squeezed in same-day slots for infection, acute GI issues, and other urgent concerns.

How are TPLO surgeries handled here?

Dr. Nelson performs TPLO surgeries with detailed pre-op estimates and aftercare instructions. One owner reported their dog returned to 4+ miles daily walking after two TPLO procedures.

Will the vet explain costs before treating my pet?

Yes. Multiple reviewers praise transparent estimates provided upfront and clear explanation of diagnostic and treatment options.

Five Points Animal Hospital

Updated 2026-07-05 · 1,188 reviewed · 179 listed · Scored from 64 Google reviews · How we rank ›

5.0(64) 88 composite score See reviews on Google ✓ Verified

General Veterinary CareVeterinary DentistryVeterinary SurgeryEmergency & Urgent CareExotic & Avian CareLarge Animal & EquineHolistic & Alternative Medicine

Services: General Veterinary Care, Veterinary Dentistry, Veterinary Surgery
Reviews: 64

What recent reviews say

Five Points earns consistent praise for two named vets, Dr. Nelson and Dr. Dooley, who combine surgical skill (TPLO, mass removal, orthopedic work) with genuine patience and clear explanation. Staff answer questions thoroughly, accommodate urgent same-day visits, and provide transparent cost estimates before treatment. The clinic is clean and calm.

One reviewer noted a mismatch with front-desk and tech staff when handling excitable dogs. Otherwise, customers report switching practices specifically to stay with this clinic, recommending it for senior dogs, huskies, and large breeds. Pricing is consistently called affordable.

Praised for

compassionate, patient veterinarians
calm, gentle handling of animals
responsive same-day appointments
clear communication and transparent estimates
quality surgical care (especially TPLO)

Watch-outs

some front-desk or tech staff dismissive of excitable dogs

compassionate-staffgentle-with-animalsknowledgeable-vetsclear-communicationclean-facilitypunctualcaring-bedside-mannerhelpful-front-deskeasy-schedulingthorough-exams

Best for: Owners of large breeds, senior dogs, and pets needing surgical care or urgent appointments.

Think twice if: Front-desk and tech staff may not always engage warmly with excitable or energetic dogs.

Strengths

Named surgeons Dr. Nelson and Dr. Dooley with strong track records in TPLO and orthopedic procedures
Same-day urgent appointments
Transparent cost estimates and aftercare instructions
Clean facility with calm environment for anxious animals

Worth knowing

Dr. Nelson performed two TPLO surgeries on one dog enabling 4+ miles daily walking and hiking
Dr. Dooley handled hematoma case, earning strong patient loyalty
JC (front-desk staff) praised for patient phone support and explaining treatment options
Same-day appointment available for cat with infection; follow-up call next day
Transparent estimates and aftercare instructions provided before and after surgery

What reviews say by service

General Veterinary Care: Calm vaccine appointments, responsive to same-day urgent needs, thorough diagnostic support for GI issues.
Veterinary Surgery: Dr. Nelson skilled in TPLO and mass removal; Dr. Dooley proficient with hematoma care; transparent estimates and aftercare.
Veterinary Dentistry: Dental care listed on website; no specific review evidence.
Emergency & Urgent Care: Squeezed in same-day appointment for infected dog; responsive to acute GI issues.
Exotic & Avian Care: Listed on website; no review evidence.
Large Animal & Equine: Listed on website; no review evidence.

How it compares

Rated 5 against a 4.6 average across the 167 general veterinary care businesses listed here.
Has more Google reviews than 33% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 93

Review volume 79

Review recency 100

Review sentiment 75

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Can I get a same-day appointment for urgent problems?: Yes. Reviewers report the clinic squeezed in same-day slots for infection, acute GI issues, and other urgent concerns.
How are TPLO surgeries handled here?: Dr. Nelson performs TPLO surgeries with detailed pre-op estimates and aftercare instructions. One owner reported their dog returned to 4+ miles daily walking after two TPLO procedures.
Will the vet explain costs before treating my pet?: Yes. Multiple reviewers praise transparent estimates provided upfront and clear explanation of diagnostic and treatment options.

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