Dr. Barnes and his team earn consistent praise for genuine care, transparent pricing, and a willingness to listen. Patients drive long distances to see him, citing honesty about what pets actually need instead of costly extras. One reviewer reported discrepancies in medical advice and dietary calculations, though this remains an outlier in 142 reviews.
Two reviewers with limited data praise Dr Miles and Kristy for deep expertise in alternative medicine and attentive, personalized care. One credits the practice with saving her dog's life after conventional vets hit a wall.
Most who see the vets praise their kindness and knowledge, especially Drs. O'Connell and MacKenzie. However, front desk interactions and pricing estimates often disappoint. One emergency urine infection case left a patient untreated for a week; another customer faced hidden charges at end-of-life appointment. The facility itself is older. Long-term clients and those who build relationships with specific vets tend to rate highly.
Staff greet anxious owners with warmth and handle emergencies with urgency and skill. Vets explain every step of treatment and let owners stay with their pets; Dr. Haake, Dr. Bluhm, Dr. Thaeder, nurses Carri, Kendall, and Joanne appear throughout accounts of foreign object removals, surgeries, urinary blockages, and acute episodes. Costs run high, as expected of ERs, but reviewers consistently return or recommend.
Last updated 2026-07-05