Staff greet anxious owners with warmth and handle emergencies with urgency and skill. Vets explain every step of treatment and let owners stay with their pets; Dr. Haake, Dr. Bluhm, Dr. Thaeder, nurses Carri, Kendall, and Joanne appear throughout accounts of foreign object removals, surgeries, urinary blockages, and acute episodes. Costs run high, as expected of ERs, but reviewers consistently return or recommend.
Two reviewers with limited data praise Dr Miles and Kristy for deep expertise in alternative medicine and attentive, personalized care. One credits the practice with saving her dog's life after conventional vets hit a wall.
Dr. Barnes and his team earn consistent praise for genuine care, transparent pricing, and a willingness to listen. Patients drive long distances to see him, citing honesty about what pets actually need instead of costly extras. One reviewer reported discrepancies in medical advice and dietary calculations, though this remains an outlier in 142 reviews.
Patients drive long distances to trust Dr. Summar and staff with dogs, cats, snakes, and small exotics. Most praise their honesty, kindness, and pricing (often 50% lower than other vets), and consistently highlight compassion during surgery and end-of-life care. Two serious complaints about past misdiagnosis and a restrictive new-patient policy cloud an otherwise stellar record. The practice appears to limit new-patient intake unless procedures requiring anesthesia are needed, which has frustrated some seeking routine care.
Last updated 2026-07-05