Most reviewers praise the staff's kindness and the vets' skill in handling routine and complex cases. Long waits and recent billing problems are the main friction points, though the core care comes across as genuinely attentive to older and chronic-condition pets.
Recent shift: One serious billing complaint (11 months ago) mentioned collections referral; no recent follow-up complaints on this issue, though the problem remains a concern.</shifts> </invoke>
Most reviewers praise the vets and front desk for genuine care and quick emergency help. Dental cleanings deliver visible results at reasonable cost, though the waiting area can feel busy.
Mixed reviews reflect a clinic with strong medical credentials and knowledgeable staff, but recent appointments marred by dismissive vet behavior, wait times, and unresponsive front desk. Older positive reviews contrast sharply with recent complaints about Dr. Rucker's bedside manner and administrative chaos.
Review evidence is limited. The clinic operates across multiple service areas (general care, surgery, dental, exotic) with an office visit fee of $69.00. Their website claims five decades in business, but customer feedback is not available to verify service quality or experience.
Last updated 2026-07-05