Can they help if I come in without an appointment?

Yes, they have handled unscheduled emergencies and walked-in patients even when a vet was leaving for the day.

Do they offer USDA certification for international travel?

Yes, one reviewer noted they are one of the few vets in the area offering USDA certification for pets flying abroad.

How much more do vaccines cost here?

Reviewers report paying $80-$88 per shot versus $20 elsewhere; office visits quoted at $120, roughly double other local clinics.

VCA Firehouse Animal Hospital

Updated 2026-07-05 · 1,188 reviewed · 179 listed · Scored from 452 Google reviews · How we rank ›

4.5(452) 77 composite score See reviews on Google ✓ Verified

Veterinary DentistryGeneral Veterinary CareVeterinary SurgeryEmergency & Urgent CareExotic & Avian CareLarge Animal & EquineHolistic & Alternative Medicine

Services: Veterinary Dentistry, General Veterinary Care, Veterinary Surgery
Reviews: 452

What recent reviews say

Staff compassion and emergency responsiveness stand out; regulars and those seeing established vets like Dr. Calloway and Dr. Farnsworth report excellent care and genuine follow-up. However, pricing runs well above local competitors for routine services, billing transparency is inconsistent, and some patients report gaps in informed consent and staff experience.

Recent shift: One patient reported dramatic improvement in sentiment from a poor initial experience post-vaccination (3-star turn to 5-star after continued care and learning to advocate for her dog); another reported staff turnover leading to loss of a favorite vet (Dr. Longo) and decline in experience/communication.

Praised for

kind and compassionate staff
gentle handling of anxious animals
go above and beyond in emergencies
knowledgeable vets
caring follow-up (cards, notes after loss)

Watch-outs

significantly higher prices than competitors
poor communication on vaccine side effects and pricing
high staff turnover, inexperienced techs
billing practices lack transparency
surgical aftercare issues (ovarian remnant left behind)

compassionate-staffgentle-with-animalsknowledgeable-vetsexpensivepoor-communicationcaring-bedside-mannerclean-facility

Best for: Owners seeking compassionate, patient care for nervous or senior pets, especially those who can build relationships with established vets.

Think twice if: Budget-conscious owners, or those needing routine vaccines and checkups-prices are commonly reported as double other local clinics and pricing transparency varies.

Strengths

Dr. Calloway, Dr. Farnsworth, and senior vets deliver compassionate, thorough care
willing to handle walk-in emergencies outside normal hours
USDA certification for international pet travel
follow-up cards and notes after pet loss

Worth knowing

Dr. Calloway and Dr. Farnsworth named for compassionate, thorough care and follow-up
Staff send handwritten notes after pet death
One reviewer reported ovarian remnant left after spay nine years prior, discovered later
Vaccine side effects (lepto) not disclosed before administration in at least one case
Pricing varies: $80-$88 per vaccine shot versus $20 elsewhere; $120 office visit quoted

What reviews say by service

General Veterinary Care: Kind care from top vets, but pricing and informed consent gaps concern many.
Emergency & Urgent Care: Staff stayed late to help walk-in patient; treated unexpected emergency with warmth and quick results.
Veterinary Surgery: Ovarian remnant left after spay in one case; no complaints about routine surgeries from other reviews.
Veterinary Dentistry: Website lists advanced dental care; no specific review mentions found.
Exotic & Avian Care: Website lists service; no specific review mentions found.
Large Animal & Equine: Website lists service; no specific review mentions found.

How it compares

Rated 4.5 against a 4.6 average across the 167 veterinary dentistry businesses listed here.
Has more Google reviews than 67% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 67

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

360

Common questions

Can they help if I come in without an appointment?: Yes, they have handled unscheduled emergencies and walked-in patients even when a vet was leaving for the day.
Do they offer USDA certification for international travel?: Yes, one reviewer noted they are one of the few vets in the area offering USDA certification for pets flying abroad.
How much more do vaccines cost here?: Reviewers report paying $80-$88 per shot versus $20 elsewhere; office visits quoted at $120, roughly double other local clinics.

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