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VCA Central Park Animal Hospital

Updated 2026-07-05 · 1,188 reviewed · 179 listed · Scored from 375 Google reviews · How we rank ›

4.4(375) 75 composite score See reviews on Google ✓ Verified
Veterinary DentistryGeneral Veterinary CareVeterinary SurgeryEmergency & Urgent CareExotic & Avian CareLarge Animal & EquineHolistic & Alternative Medicine
VCA Central Park Animal Hospital
Services
Veterinary Dentistry, General Veterinary Care, Veterinary Surgery
Reviews
375

What recent reviews say

VCA Central Park draws strong loyalty for compassionate end-of-life care and quick access to appointments, with several reviewers praising named vets like Dr. Rice and Dr. Moon. However, repeated complaints about high costs, poor treatment communication, and difficulty obtaining prescriptions undercut trust. The tension between positive day-to-day experiences and frustration over pricing and corporate policies creates a polarised review profile.

Recent shift: Corporate ownership by VCA appears to coincide with reported increases in cost and staff turnover; at least two reviewers noted a decline in service quality and consistency compared to the practice before VCA acquisition.

Praised for
  • quick appointment availability
  • compassionate end-of-life care
  • gentle and thorough exams
  • kind and knowledgeable staff
Watch-outs
  • expensive relative to competitors
  • poor communication on treatment options
  • inconsistent care and staff turnover
  • unresponsive management
compassionate-staffgentle-with-animalsknowledgeable-vetsexpensiveoverpricedpoor-communicationpunctual
Best for: Owners seeking quick access to a full-service hospital and compassionate end-of-life care.
Think twice if: Costs are significantly higher than independent vets and chain competitors; multiple reviewers report treatment delays, poor communication on options, and difficulty obtaining prescription refills.

Strengths

  • Fast appointment scheduling (same-day available)
  • compassionate euthanasia and end-of-life support
  • multiple named vets praised for gentleness

Worth knowing

  • Named staff praised: Dr. Rice (general care, exams), Dr. Moon (compassionate diagnosis discussions), Stevie (vet tech, noted for gentleness), Zelle (vet tech, diabetes care)
  • Same-day appointment booking reported (one reviewer booked and arrived within an hour)
  • Long wait times without communication reported (six hours for dental procedure with no updates)
  • Euthanasia includes engraved cremation box
  • Diabetic pet care and acupuncture listed on website but mixed experiences reported
  • Difficult prescription refill process; management unresponsive to written complaints

What reviews say by service

General Veterinary Care
Quick booking and gentle exams praised; inconsistent provider knowledge and treatment plan changes complained about.
Veterinary Dentistry
Pricing quoted significantly higher than competitors; long wait times and poor communication reported during procedures.
Emergency & Urgent Care
Same-day availability noted positively in routine cases.
Holistic & Alternative Medicine
Acupuncture listed on website; limited review evidence of effectiveness or experience.

How it compares

  • Rated 4.4 against a 4.6 average across the 167 veterinary dentistry businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
287
4
36
3
6
2
9
1
37

Common questions

How quickly can I get an appointment?
One reviewer reported booking and arriving within the same hour for an urgent eye issue. However, another reviewer waited six hours for a scheduled dental procedure without updates.
Can I fill prescriptions elsewhere?
The clinic does not work with external prescription companies like 1-800-PetMeds. You must visit in person to request paper prescriptions, which require a vet's signature and may need advance notice.
What happens if I need to say goodbye to my pet?
Multiple reviewers praised the compassionate euthanasia process, including private time with family and other pets. Cremation boxes are engraved with the pet's name.
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Last updated 2026-07-05