Do they let pets wait in exam rooms instead of the lobby?

Yes, one long-time owner confirms they avoid lobby waiting and have pets wait in exam rooms, which reduces pet stress.

What should I expect pricing-wise for a basic exam?

Phone estimates are common but often miss additional findings discovered during exam; one owner was quoted $150 and billed $201 after a cyst was found. Confirm full scope at the visit or ask for written estimate.

Does Urban Vet Care offer acupuncture?

Yes, acupuncture is available and has been used successfully for pain relief and recovery from conditions like herniated discs.

Urban Vet Care

Updated 2026-07-05 · 1,188 reviewed · 179 listed · Scored from 856 Google reviews · How we rank ›

4.7(856) 84 composite score See reviews on Google ✓ Verified

General Veterinary CareVeterinary DentistryVeterinary SurgeryHolistic & Alternative MedicineEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine

Services: General Veterinary Care, Veterinary Dentistry, Veterinary Surgery
Reviews: 856

What recent reviews say

Urban Vet Care earns trust from most owners for thoughtful care and staff patience with nervous pets. Dr. Barone stands out for clinical judgment, sitting on floors with scared animals, and guiding owners through complex cases like surgery recovery and acupuncture. But estimates over the phone don't match bills at checkout, some appointments feel rushed, and a few owners report delayed replies when follow-up questions arise.

The practice offers surgery, dentistry, ultrasound, acupuncture, and anesthesia in-house. Strengths are individual attention and real problem-solving. Watch for billing surprises and uneven service if you land with a less experienced tech or doctor on your visit.

Praised for

compassionate staff and vets
thorough explanations and follow-up
handles anxious animals well
experienced with complex cases
genuine care and kindness

Watch-outs

phone estimates don't match final bill
poor follow-up communication on treatment questions
inconsistent service quality between staff
rushed appointments
insensitive email practices

compassionate-staffgentle-with-animalsknowledgeable-vetsclear-communicationcaring-bedside-mannerthorough-examsrushed-appointmentsexpensive

Best for: Owners of anxious or complex-case pets who value explanation and emotional support from vets.

Think twice if: Phone quotes for exams often come in $50+ lower than final bill; communication delays on follow-up questions; service quality varies by technician.

Strengths

Dr. Barone's clinical judgment in complex cases
patience with anxious animals
on-site surgery, dentistry, acupuncture, and ultrasound
transparent clinical reasoning on treatment options

Worth knowing

Dr. Barone praised by name for clinical judgment and bedside manner across multiple reviews
Dr. Mott named for sedation solutions for difficult patients
Acupuncture available in-house and credited with relief for herniated disc cases
Exam room waiting (not lobby waiting) reduces pet stress
Coordinated with specialist hospital for surgery follow-up care

What reviews say by service

General Veterinary Care: Multiple owners praise thorough annual exams and patient explanations; one owner reported rushed appointment and pressure to upsell.
Veterinary Surgery: Dr. Mott credited with innovative sedation for anxious dogs; coordination with specialist hospital for complex cases like herniated disc surgery praised.
Veterinary Dentistry: Dentistry mentioned as available service on website; no specific praise or complaint in reviews.
Holistic & Alternative Medicine: Acupuncture cited as successful treatment for pain relief and herniated disc recovery; owner credits it as key to pet's well-being.
Emergency & Urgent Care: Urgent Care listed on website; no specific review evidence on speed or quality of emergency response.
Exotic & Avian Care: Category listed but no review evidence.

How it compares

Rated 4.7 against a 4.6 average across the 167 general veterinary care businesses listed here.
Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 80

Review volume 100

Review recency 100

Review sentiment 61

Profile completeness 100

Verification 30

Rating breakdown

758

Common questions

Do they let pets wait in exam rooms instead of the lobby?: Yes, one long-time owner confirms they avoid lobby waiting and have pets wait in exam rooms, which reduces pet stress.
What should I expect pricing-wise for a basic exam?: Phone estimates are common but often miss additional findings discovered during exam; one owner was quoted $150 and billed $201 after a cyst was found. Confirm full scope at the visit or ask for written estimate.
Does Urban Vet Care offer acupuncture?: Yes, acupuncture is available and has been used successfully for pain relief and recovery from conditions like herniated discs.

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