Denver Veterinarian
Menu

Banfield Pet Hospital

Updated 2026-07-05 · 1,188 reviewed · 179 listed · Scored from 193 Google reviews · How we rank ›

3.5(193) 59 composite score See reviews on Google ✓ Verified
Veterinary SurgeryGeneral Veterinary CareEmergency & Urgent CareExotic & Avian CareVeterinary DentistryLarge Animal & EquineHolistic & Alternative Medicine
Banfield Pet Hospital
Services
Veterinary Surgery, General Veterinary Care, Emergency & Urgent Care
Reviews
193

What recent reviews say

Long-term clients praise individual veterinarians like Dr. Ramos and Dr. Rodriguez for attentive exams and clear guidance, and some find good value in wellness plans for routine preventive care. Many recent reviews describe a troubling pattern: staff and vets quickly label nervous or anxious pets as "aggressive," refuse routine services like nail trims without sedation, then push costly sedatives that often do not work. Patients report being stuck in repeated cycles of returning for failed procedures and paying extra each time. Several long-time customers have left after experiencing dramatic shifts from good service to what they describe as purely profit-driven care focused on upselling tests and medications rather than listening to owners or working with the animal. Scheduling remains difficult, and staffing instability is visible in gaps where vets commute from other locations.

Praised for
  • caring veterinarians
  • knowledgeable staff
  • wellness plan value
  • comprehensive exams
  • compassionate care for serious illness
Watch-outs
  • unnecessary sedation pressure
  • reluctance to handle anxious animals
  • aggressive labeling as excuse
  • aggressive upselling of tests and procedures
  • poor communication and listening
  • long wait times for appointments
  • inconsistent care between vets
  • understaffing and staff turnover
compassionate-staffknowledgeable-vetslong-wait-timesexpensiveoverpricedrushed-appointmentspoor-communicationpushy-upselling
Best for: Owners seeking routine preventive care and vaccinations for healthy, calm pets.
Think twice if: Your pet is anxious or nervous at the vet. Multiple reviews describe staff labeling such animals as aggressive and refusing service unless sedatives are purchased, even for simple tasks like nail trims. Others report the sedatives did not work, leading to repeated visits and costs.

Strengths

  • Individual vets who take time with exams and explanations
  • wellness plans simplify routine preventive care costs
  • open seven days a week

Worth knowing

  • Dr. Ramos praised for comprehensive wellness exams
  • Dr. Jennifer Rodriguez commended for attentive care and clear communication on serious diagnoses (lymphoma)
  • Dr. Miller known for careful approach to cats with kidney disease
  • Dr. Torres reported to push sedation even for routine vaccines in nervous puppies
  • Dr. Rodriguez (separate from above) criticized for upselling unnecessary pre-procedure work and being dismissive when owners suggested cost concerns
  • Staff member Bailey noted as caring and trustworthy despite broader staffing issues
  • Some vets commute from other locations (Fort Collins) or cover multiple Banfield branches, contributing to inconsistency
  • Wellness plan covers preventive care, vaccines, heartworm prevention, tick/flea treatment but does not include dental radiographs unless specified in higher-tier plan

What reviews say by service

General Veterinary Care
Preventive care and routine exams praised when vets listen and take time; multiple failures reported when staff label anxious pets as aggressive and refuse service.
Veterinary Dentistry
Dental X-rays available but require higher plan tier or separate purchase; owners report delays and unexpected costs at time of cleaning.
Veterinary Surgery
Spaying/neutering offered but limited review detail; no specific complaints or praise about surgical outcomes in provided reviews.
Emergency & Urgent Care
One emergency situation documented: owner with seriously ill elderly dog turned away when 5 minutes late, told to rebook later in week; staff showed no flexibility despite owner's concern about end-of-life care.

How it compares

  • Rated 3.5 against a 4.6 average across the 167 veterinary surgery businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 8
Review volume 99
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
104
4
14
3
8
2
10
1
57

Common questions

Can I book an urgent same-day appointment?
Difficult. One owner waited 3 days for an in-person visit with a sick elderly dog and was turned away when 5 minutes late. Another required five phone call attempts and over an hour on hold to schedule. Recent reviews suggest availability has improved but is still a challenge.
Does the wellness plan cover dental X-rays?
Not in the base plan ($80/month). The business states higher-tier plans include more tests. One owner's call to the wellness plan number confirmed X-rays are included in upgraded plans, but staff may not clearly explain this without pressure to add them separately.
Will they trim nails on a nervous or anxious pet?
Multiple owners report staff refused to trim nails unless the pet received sedation first, even when the animal was not aggressive. Several spent extra money on sedatives that did not work, then had to book new appointments.

Similar veterinarians nearby

Zen Pet - Mobile Holistic Veterinary Medicine
77 low data

Zen Pet - Mobile Holistic Veterinary Medicine

5.0(28)✓ Verified

Dr. Becca Klobuchar operates a mobile practice delivering hands-on holistic care to pets in their homes. All 16 reviews highlight her acupuncture, supplements, and pain management work with senior and chronically ill dogs, plus her compassionate end-of-life guidance; she also coordinates complex cases with surgical specialists.

Holistic & Alternative MedicineGeneral Veterinary CareVeterinary Surgery
Founders Green Animal Hospital
89

Founders Green Animal Hospital

4.8(275)✓ Verified

Founders Green earns trust through attentive vets who listen, explain thoroughly, and show real compassion when pets are sick or anxious. Dr. Mills draws particular praise for responsiveness and calm guidance through tough decisions. The team follows up after visits and remembers animals as individuals. One review flagged a communication breakdown with one vet, but the pattern across visits shows a culture of patience and care. The practice operates seven days a week in Central Park with a full service range: general care, surgery, dentistry, exotics, emergency slots, and large animals. Staff from front desk to doctors build lasting relationships with returning patients. Parents of anxious or rescue dogs consistently mention feeling heard and supported, not rushed.

General Veterinary CareVeterinary SurgeryEmergency & Urgent Care
Park Hill Veterinary Medical Center
73

Park Hill Veterinary Medical Center

4.3(364)✓ Verified

Park Hill Veterinary delivers strong pet care and compassionate handling that long-term clients genuinely love, with easy appointment booking and text updates. However, recent reviews reveal serious friction: significant overcharges on surprise fees, weeks-long delays in test results despite follow-ups, staff turnover affecting continuity, and complaints about condescending doctor behavior and relentless upselling of non-essential procedures, leaving some clients paying $200-$600 per visit.

Veterinary DentistryGeneral Veterinary CareVeterinary Surgery

Last updated 2026-07-05