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VCA Aspenwood Animal Hospital

Updated 2026-07-05 · 1,188 reviewed · 179 listed · Scored from 271 Google reviews · How we rank ›

4.5(271) 82 composite score See reviews on Google ✓ Verified
Veterinary DentistryGeneral Veterinary CareVeterinary SurgeryEmergency & Urgent CareExotic & Avian CareLarge Animal & EquineHolistic & Alternative Medicine
VCA Aspenwood Animal Hospital
Services
Veterinary Dentistry, General Veterinary Care, Veterinary Surgery
Reviews
271

What recent reviews say

Reviewers consistently praise individual vets (Dr. Berman, Dr. Rodrigues, Dr. Kelly) for knowledge and genuine care, plus the team's warmth and quick appointment access. Front office professionalism is a recurring sore spot: record handling, phone service, and communication failures frustrate some clients. One long review details a treatment misstep leading to a cat's death, though most experiences are positive. The app helps track care.

Praised for
  • compassionate, attentive vets
  • friendly staff and team
  • prompt scheduling and minimal wait times
  • follow-up care and direct communication from doctors
  • willingness to help in emergencies
Watch-outs
  • unprofessional front office and medical records handling
  • occasional diagnostic and treatment lapses
  • time pressure and early closing
compassionate-staffknowledgeable-vetscaring-bedside-mannerpunctualclear-communicationpoor-communicationunresponsive-staffhelpful-front-desk
Best for: Pet owners who value personalized vet relationships and responsive follow-up care.
Think twice if: Front office communication and record management have frustrated some clients; clarify scheduling policies and treatment options upfront.

Strengths

  • Named vets with strong patient relationships (Dr. Berman, Dr. Rodrigues, Dr. Kelly)
  • Vets contact clients directly to check on recovery
  • Accepts walk-in emergencies and squeezes in urgent appointments
  • In-house app for tracking pet care records

Worth knowing

  • Dr. Berman specializes in senior cat care
  • Dr. Rodrigues noted for informative, kind approach
  • Dr. Kelly provides next-day follow-up texting
  • Open 7 days; accommodates urgent appointments same morning
  • In-house app tracks pet care
  • Services claimed include bone and joint surgery, cardiology, laparoscopy, ultrasound, digital radiology, and dental care

What reviews say by service

General Veterinary Care
Individual vets consistently praised for attentiveness; one client reports missed diagnosis leading to cat's death.
Veterinary Surgery
Website claims bone and joint, soft tissue, and orthopedic surgery; no specific review feedback.
Veterinary Dentistry
Website lists advanced dental care; no specific review feedback.
Emergency & Urgent Care
Clients report willingness to squeeze in urgent same-morning appointments.

How it compares

  • Rated 4.5 against a 4.6 average across the 167 veterinary dentistry businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
217
4
23
3
4
2
8
1
19

Common questions

Can I get a same-day emergency appointment?
Yes. One reviewer reported being squeezed in first thing the morning they called with a sick puppy.
Do vets follow up after visits?
Some do. Reviewers mention Dr. Kelly and others texting clients the next day to check on recovery.

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Last updated 2026-07-05