Reviewers consistently report genuine care, experienced vets who listen and brainstorm cost-effective solutions, and staff who make time for urgent needs. Named practitioners (Dr. Jeanne Herz, Dr. Sarah Llewellyn, Dr. Bleakley, Dr. Courtney, Dr. Andy) earn repeated praise for patience and follow-up. One recent account flagged record errors affecting medical decisions and slower-than-expected communication on test timing, though it remains isolated among overwhelmingly positive feedback.
Recent shift: One recent review (3 stars, 2 months ago) noted record-keeping errors and communication delays, marking a shift from the overwhelmingly positive pattern but remaining an isolated incident.
Review evidence is limited; no individual reviews are available for this listing. The business offers wellness, diagnostics, surgery, and boarding in Central Denver, operating seven days a week.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most reviewers praise the clinic's low cost and caring approach, with longtime supporters highlighting their mission and some staff showing genuine gentleness. However, consistent complaints surface about front desk miscommunication, disorganized records, and inconsistent handling of anxious animals. Recent reviews suggest some operational improvements, though experiences remain variable. Staff quality varies significantly by individual. Dr. Obrien receives specific praise for expertise; other vets have been criticized for impatience and rough technique. Presurgical quotes sometimes feel inflated. The clinic operates as a busy, mission-driven practice, which works for some families but leaves others frustrated.
Last updated 2026-07-05