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Goodheart Animal Health Center - Lowry

Updated 2026-07-05 · 1,188 reviewed · 179 listed · Scored from 56 Google reviews · How we rank ›

5.0(56) 89 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary SurgeryEmergency & Urgent CareExotic & Avian CareVeterinary DentistryLarge Animal & EquineHolistic & Alternative Medicine
Goodheart Animal Health Center - Lowry
Services
General Veterinary Care, Veterinary Surgery, Emergency & Urgent Care
Reviews
56

What recent reviews say

Dr. Pochman and Dr. Frost lead a practice known for spending unhurried time with animals, especially those anxious or reactive, and for making owners feel heard. Staff remember names and stay calm through difficult visits; first-time pet owners appreciate detailed teaching and transparent pricing. The welcome bottle of wine and treats signal a culture built on making both animal and human comfortable, not rushing appointments. Reviewers most praise the staff's genuine connection with pets and each other.

Surgery, dental work, and specialty diagnostics are mentioned alongside wellness care and nutrition. The modern facility and post-visit follow-ups suggest systems designed around communication. Fear Free techniques appear on their website; the review pattern shows nervous animals leaving less stressed than before. This is where reactive dogs and anxious first-time owners feel safe.

Praised for
  • compassionate, patient care with nervous/reactive animals
  • knowledgeable, thorough vets who explain clearly
  • welcoming culture - owners stay during exams, thoughtful gifts
  • strong team cohesion across vets, techs, and front desk
compassionate-staffgentle-with-animalsknowledgeable-vetsclear-communicationcaring-bedside-mannerhelpful-front-deskclean-facilitythorough-exams
Best for: Owners of anxious, reactive, or behaviorally sensitive pets; first-time pet owners seeking detailed guidance.

Strengths

  • Dr. Pochman and Dr. Frost spend extended time diagnosing complex cases
  • Fear Free certified approach - animals leave less stressed than they arrived
  • Owners encouraged to stay in exam room, receive thorough teaching
  • Transparent pricing and welcome gifts build trust with new clients

Worth knowing

  • Dr. Pochman and Dr. Frost named as lead vets
  • Lisa and Kim (techs/staff) specifically praised for skill and patience
  • Illianna (staff) noted for reassuring nervous animal owners
  • Spent 60+ minutes on rare condition diagnosis and complex exams
  • Welcome bottle of wine and treats for new clients
  • Free toys and goody bags for pets
  • Post-visit follow-ups sent
  • Fear Free techniques used

What reviews say by service

General Veterinary Care
Wellness exams praised as thorough and unhurried; vets explain findings clearly.
Veterinary Dentistry
Professional dental cleanings listed; no specific review commentary.
Veterinary Surgery
Surgery capabilities mentioned; complex cases handled with care and follow-up.
Exotic & Avian Care
Not evidenced in reviews.
Emergency & Urgent Care
Not explicitly described as an urgent-care service in reviews.
Large Animal & Equine
Not evidenced in reviews.

How it compares

  • Rated 5 against a 4.6 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 92
Review volume 76
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
56
4
0
3
0
2
0
1
0

Common questions

Can I stay with my pet during the exam?
Yes. Goodheart encourages owners to remain in the exam room throughout the visit.
Do they offer anything for nervous pets?
Yes. They use Fear Free techniques and spend extra time building trust, treats, and handling to keep anxious animals calm.
Is there a welcome offer for new clients?
Yes. New owners receive a complimentary bottle of wine, and pets receive toys and treats.

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Last updated 2026-07-05