Staff consistently treat animals with visible patience and compassion, kneeling to meet dogs at eye level and personalizing care for anxious pets. Follow-up calls after appointments, thoughtful touches at end-of-life care, and same-day slots for emergencies reflect a practice that prioritizes relationship over volume.
The clinic names specific staff members (Dr. MacKenzie, Dr. Haleigh, Dr. Howard, vet tech Stephanie, front desk Phoebe) and handles multiple issues in short windows without rushing. Reviewers describe prices as reasonable for the region, and the independently-owned model draws explicit praise against corporate vet groups. Sixteen-year loyalty and six-year patient histories suggest retention through leadership changes.
All nine reviews are five-star. Reviewers consistently praise Dr. Howard and staff for genuine care, patience with nervous pets, and willingness to follow up after visits. Limited detail on specific services or pricing.
Sploot Belmar consistently delivers calm, attentive care with a staff that genuinely engages with nervous or elderly pets. Reviewers praise Dr. Parker, Dr. Sylvia Berns, and technician Kortnee for taking time to explain options in plain language, never rushing decisions, and keeping costs reasonable. A recurring tension emerges around dental pricing: one caller received a phone quote of roughly 600-1000 dollars for cat tooth extraction but was given a range of 2300-4200 at consultation. For most other services, costs track customer expectations and feel fair. Extended hours and same-day emergency access satisfy those needing quick help.
Most visits result in attentive, caring service with vets and staff who know their craft and follow up afterward. Problems surface when emergencies hit: one elderly boxer went downhill two days post-vaccination (vets gave all shots at once without warning), and the clinic had no urgent slot for two days despite a concerned owner's calls. Another owner felt dismissed over a miscommunication about stool samples, and a third questioned a vet's medical judgment after seeking a second opinion. For routine care, the clinic shines; for acute crises, availability and communication gaps emerge. Scheduling does work out for planned visits, and staff like Brian at the front desk and named vets like Arcuri and Andrew earn separate praise when they connect well with animals. The clinic claims to serve Lakewood and beyond since 1969, listing wellness checks, diagnostics, surgery, and preventive care. Those praising the place often mention every role firing on the same level, from receptionist through vet tech to veterinarian.
Last updated 2026-07-05